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Saturday, October 8, 2011

Greyhound wi-fi buses are busted

Posted on 3:34 PM by Unknown
-
The new fleet of Greyhound buses are sleek black and have more comfortable seating. I rode on one from Indiana to New Jersey earlier this week. It was my second time being on a new bus. In lieu of those damn monitors blasting movies at you the entire way - there are no TV monitors! - the buses have outlets for plugging in your laptop or mobile phone (or whatever), obnoxiously bright reading lights (but, hey, at least they work for a change), roomy seats with a nice leather texture and free wi-fi. 


Supposedly, there's wi-fi. 


Keyword: supposedly. I couldn't get a signal during the entire 16hr trip. Didn't appear the Asian girl across the aisle or the tall Russian kid did either. The Greyhound.com web page came up. But that's it. It just keep reloading itself ad nauseam. Click on the permission button and around and around spun the loading button. It was so vexing! I tried using Internet Explorer and Google Chrome. Still nothing doing. On top of that the bus drivers - both were women - were useless to do anything about it. Useless because they were 1) too lazy to even try to fix the glitch and 2) had they listened to the simple instructions to press the re-set button or momentarily switch off the router I am sure they would have effed that up, too. So the whole "free wi-fi" is bull. A gimmick. A pipe dream that this lazy American company, who already outsourced Customer Service hotline to the Caribe which is an accent even harder to understand than the Indian ones, can make work. Wi-fi in moving vehicles or public places like airports and parks does function -- just not on Greyhound Bus.


But our travel was on time. And that's saying a lot for the company.


NOT a Greyhound Bus...but the name is befitting

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